Frequently Asked Questions

Dealing with insurance for a damage claim can be hard. We help you navigate the process.  Here are answers to a few questions we commonly get.

Restoration companies are the first responders of the construction world. We are here to help when significant damage happens to a home, whether the damage is fire, water, sewage backup, or a whole host of other problems. Restoration companies clean up the mess and work to preserve and protect the home from further damage.

Remediation refers to the repair or removal of things like lead paint and other newly identified hazards from a home. Rather than focusing on the reduction and elimination of environmental threats, rehabilitation work is focused on the preservation of the artistic, cultural, or historical value of a building through repairs, additions, or alterations.

Examples of restoration include refinishing a floor to match its original material and color; replacing or repairing doors and windows; or, upgrading or repairing cabinets, fireplaces, and other carpentry.

An example of one of our restoration projects was the replacement of 30-year-old vinyl siding.

Significant hidden damage from outdated leaking windows and sliders with no waterproofing, and concreted decks over plywood with no waterproofing resulted in near structural collapse

Our work included:

  • Full removal of exterior siding, decks, windows and doors.
  • Installation of new windows and sliding glass doors.
  • Decks rebuilt with proper slope, waterproofed with a PMMA system with drain mat and concrete top.
  • All base of wall and ground level doors waterproofed.
  • Installation of siding and trim on a 1/2” rain screen.

Restoration construction refers to the actual process of doing the restoration work and repair to a home. This can involve repairing, removing, replacing, or refinishing different features of a building, such as fixtures, walls, flooring, or windows.

Water restoration attempts to repair water damage. Whether that damage is rotting wood, mold growth, bacteria growth, rust, swelling, or delamination.

One of our water restorations included elevated breezeways and landings that were originally constructed with concrete poured over OSB with no waterproofing or drainage mat. Within 7 years of being built, water intrusion into the concrete and below OSB and framing caused significant structural rot. The project was completed ahead of schedule and under budget, while also providing full time resident access to their units.

Our work included:

  • Deconstructing each 3 story breezeway stair system, and demolish and dispose of the concrete, OSB, and rotten framing.
  • Installation of new structural framing members, along with new plywood, saddles, and diverter flashings.
  • New concrete was poured, and a 3 coat NeoGard traffic coating system was applied to the breezeway and stair landing assembly.
  • Stair stringers, treads, and rails re-installed.

Smoke remediation attempts to repair the damage done from fires and smoke (after the event, of course). This usually involves cleaning all surfaces with the goal of not being able to detect odor and discoloration. If it’s unable to be cleaned, it is replaced.

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Our team will be in touch as soon as possible to discuss your needs.

We will restore Your Property

And Work With The Insurance Company to Ensure It’s Done Right

CALL NOW: 413-599-FIRE (3473)